The Clinical Services Liaison is responsible for the monitoring of clinical services delivery, claims-denials management, and staff development and training for the New Vision service, an inpatient hospital-based withdrawal management service.

This person will work in tandem with the Vice President of Clinical Services in building relationships with client hospital administration. The position is responsible for managing the clinical efficacy of all services and staff in the assigned region(s).

Duties include, in brief:

• • Assisting with nursing & physician orientations at client hospitals, for both new and existing New Vision service locations
  • Monitoring the intake and referral processes of New Vision service locations
  • Investigating and assisting in correcting any nursing, physician or case management issues
  • Coordinating with the SpecialCare Medical Director and VP of Clinical Services on the regular review & update of our treatment protocols, according to evidence-based practice such as the ASAM Criteria

   

• Prior knowledge of hospital revenue cycles and insurance payor reimbursement models will assist in appealing denials, completing clinical audits, and assisting the compliance team with intermittent audits of services.

  The Clinical Services Liaison will provide oversight and guidance in the daily development of SpecialCare services and staff, including the Intake Coordinator and Service Coordinator roles.

  Additional info about the role’s duties & responsibilities can be found on the job posting on the BayMark Jobvite job board (link opens in a new tab).

   

  Qualifications:

  • Registered Nurse with active, unrestricted license in the state of Missouri (or other)
  • Behavioral health/chemical dependency experience preferred; relevant certification a plus (MAADC, CADC, CCDP, CRADC, etc)
  • Case Management experience required; relevant certification a plus (CCM, ACM, ANCC)
  • Strong verbal and written communication skills
  • Compliance with accepted professional standards and practices
  • Ability to handle and maintain composure in stressful situations
  • Satisfactory references from employers and/or professional peers
  • Exhibits good judgment and decision making skills
  • Strong interpersonal skills with a service-oriented mindset
  • Accuracy and attention to detail and follow-through
  • Demonstrates discretion in handling confidential and sensitive information
  • Understanding of and compliance toward hospital procedures and policies
  • Satisfactory drug screen and criminal background check